Privacy Policy

Introduction

At FreshCo, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Australian Privacy Principles.

Collection of Personal Information

We may collect personal information from you in various ways, including:

• When you contact us through our website or by phone to inquire about our Flood Damage Restoration services
• When you provide us with your details to receive a quote or to book our services
• When you interact with us on social media or through other online channels

Use and Disclosure of Personal Information

We may use and disclose your personal information for the following purposes:

• To provide you with our Flood Damage Restoration services and to manage our relationship with you
• To respond to your inquiries and to provide you with information about our services
• To improve our services and to enhance your experience with us

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorized access, modification, or disclosure.

• We use industry-standard security measures to protect your personal information, including encryption and secure servers

Access to Personal Information

You have the right to access your personal information that we hold about you. If you would like to access or correct your personal information, please contact us using the details below.

Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond to you as soon as possible.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. The current version of this Privacy Policy will be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the details below.

Contact Details

You can contact us using the following details: